******* ***** is also questioning why the **** dealership in ******* that identified the issue, had a solution, ************* and cost to repair that was given to **** at Thor, and that **** did not authorize this vehicle for repairs at the ******* **** dealer, fixing ********************** issue and he could now be planning and executing his second motor home trip. Select the desired vehicle below to view all the recalls for that particular make & model. My Thor Rize was not properly built. * This post was edited 03/23/19 02:00pm by bobndot * At this time Im satisfied that they Thor Motor Coach has reached out. Read full answer After reviewing the Pre-Authorization, our stance on the roof concern remains the same. We have taken our coach to *************** in ***********, ** to have the work completed by a certified tech. Thor Motor Coach. You are using an out of date browser. HOW WILL ****************** KNOW IF HE CANNOT TALK TO A SUPERVISOR AT **** ABOUT THE ACTIONS THAT **** HAS TAKEN AND NOW, ****************** IS BEING ADVISED THAT THE ACTIONS OF *************** BE INCORRECT ACTIONS. With so many unique models priced to fit anyone's budget, you are sure to find the motorhome that's made to fit your family. We have been diligently working non-stop to get the flooring and heating breech issues resolved. After getting back both radios not working. **'s labor charges of $7,500. I have looked and checked all connections and fuses I can find. Paint. Thor Motor Coach - YouTube How can **** choose to refuse to fix this chronic and widespread issue? UPDATE FROM ORIGINAL COMPLAINT SUBMITTED TO BBB: Effective on Friday, November 4th, all incoming phone calls to Thor were automaticallybeing routed to **** based on my telephone number caller ID. The other is a inline fuse, wired off the use,store relay battery lug. Save your favorite RVs as you browse. Here are some of the most common reasons why your RV generator won't start: Low Oil Level Battery Issues Lack of Fuel in RV Old Fuel A part is broken and needs to be replaced The generator is old and worn out Use a pen or paper clip. ******* also says we would NOT be reimbursed for any travel expenses. Probably have to pull radio out to find inline fuse. Thor Motor Coach knows full well that their $2,000.00 "good faith" offer will in no way cover the labor charges to have the flooring replaced and the heating breech repaired. THOR AXXERA RADIO.not working??? There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more!Step inside and find a 68" jackknife sofa to the right of the entry door. New 2023 Thor Motor Coach Miramar 35.2 in Palm Bay, FL Diesel and gas-powered chassis options. Message. Generator in photo not included. It is winterized and sitting in my driveway for the winter. AMAZON LINK:. Doesn't look like I am getting power to the radio since battery replaced. 40,000 miles. MY VEHICLE REMAINS HELD HOSTAGE IN ******* ** BECAUSE OF THE $630 Diagnostic charge and because **** did not want to pay **** $2000 TO RESOLVE THE ISSUE TODAY, ON THE ***** **** AND **** SHOULD BE HELD ACCOUNTABLE TO TREATING THEIR CUSTOMERS AND PROVIDING THEM JOBS. _____ Lt Keefer 2018 Hurricane 29M CHF, Saf-T-Plus, SumoSprings . Used 2017 Thor Motor Coach Four Winds 26B, 40 LED TV on Manual Swivel in Cab-Over (22B, 22E, 23U, 24F, 26B, 30D, 31E & 31W), 32 LED TV & DVD Player in Living Area (31L), Two (2) 13 LED TVs & DVD Player in Bunk Bed Area (31E), Bluetooth Coach Radio with Exterior Speakers (28Z, 29G, 31E, 31L & 31W), Power Charging Center for Electronics (28Z, 29G, 31E, 31L & 31W), Exterior Kitchen with 2.6 cu. We have been done everything we can to get our flooring and heating breech issues resolved with our coach. One of Thor Motor Coach's **************** Representatives reached out to ****************** on Friday afternoon. It's time to pack for your next trip in this Thor Motor Coach Four Winds class C model 26B. Each journey you take with a Palazzo Class A diesel motorhome by Thor Motor Coach is made smooth thanks to the Air-Ride suspension, the Sachs shock absorbers, and the Atlas foundation. RVers Ask: What's The Best Way To Sell An RV? This is a MSRP $190K Class A Motorhome. Manufacturer pictures, specifications, and features may be used in place of actual units on our lot. Our Owners Resource and Owners Guide can help you get the most out of your travels. I am rejecting this response because:This is the same response I received earlier. Follow the Huynh-Doan family on their trip to Colorful Colorado, why they chose the #rvlife, and the lessons it has taught them along the way. Also, it was pointed out to us that the flooring had already been repaired prior by someone. Then ***** struck, with travel restrictions in place. If you wish to set up a factory service appointment to discount you the $2000, please call ************. ALL OF A SUDDEN everything that was approved is no longer valid, considered null and void by Tristen. 15,0000miles Specs: Ford E350 . Immaculate 2019 Thor Motor Coach Quantum KW29 with only 11,883 miles! We are well aware that the coach is off warranty. in fuel costs), then **** will kindly deduct the $2,000. Thanks for the suggestion. Payments are with approved credit. If you are still unsure on how to properly operate any appliance or feature addressed by the video recording or documentation, please consult with your local selling dealership or contact Thor Motor Coach, Inc. directly.All content on this webpage is published by Thor Motor Coach, Inc., including but not limited to, all text, documents, photographs, graphics, audio and video is copyrighted by Thor Motor Coach, Inc. All Rights Reserved. We are not responsible for any such errors and reserve the right to correct them at any time. Want to make us an offer on the {product}? I did inform ****** due to the winter season and in my location, we had previously and in the future experience snow until approximately the February time frame. Step inside and find a 68" jackknife sofa to the right of the entry door. PDF TaBLE oF CoNTENTS - Cruise America This shouldn't be happening. We strive to ensure all pricing and information contained in this website is accurate. There authorized service center is telling me not to get roof patch but replaced. Used 2022 Thor Motor Coach Challenger 35MQ $169,999. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Searched for help on the forum and replaced fuse in the rear radio and its working but not getting power to the dash radio any ideas? We have called and talked to everyone there is possible and no-oneappears to be able to help us with this problem. On mine there is a pin hole and we stuck a safety pin in and, Thanks all. If your dealer did not submit proper documentation for repair, we can ask for them to submit all supporting evidence. A representative has been notified and will be with you shortly. We'll make sure we are working closely with the shop to get necessary parts and approvals/direction to address the fuel line concern. Plus tax, title and license. State: Texas. We have a leak in the back window of 2018 Thor Axis 24.1. Had **** acted in good faith when the coach sat at ******* ***** for nearly a year, this would all be behind us. Have you tried pushing in the "very little" reset button top left? Standard and optional features listed on units may or may not reflect actual in-stock unit. Not just one but every single seat in the coach. Rates and amount financed are determined by credit history. Note that complaint text that is displayed might not represent all complaints filed with BBB. The A.C.E. The best of Class A amenities and more power than a Class B. The solenoid is subject to failure and if it does, the switch will do nothing. New to RVing? Trailer Hitch with 7-pin Round Connector, Automatic Leveling Jacks (OPT 29G & 31L / STD 31E & 31W), AM/FM Dash Radio with CD Player & Bluetooth (22B, 22E, 23U, 24F, 26B & 30D), Heated/Remote Exterior Mirrors with Integrated Side View Cameras (Requires Back-up Monitor), Touchscreen AM/FM Dash Radio with CD/DVD Player, Bluetooth & Back-Up Monitor (STD 28Z, 29G, 31E, 31L & 31W), Power Drivers Seat (28Z, 29G, 31E, 31L & 31W), Keyless Entry & Valve Stem Extenders (STD 28Z, 29G, 31E, 31L & 31W), Wheel Liners (STD 28Z, 29G, 31E, 31L & 31W), Rubber Tread Entry Steps with Lighted Step Well, Ceiling Ducted Air Conditioning System (24F, 26B, 28Z, 29G, 30D, 31E, 31L & 31W), Fabric Jack-Knife Sofa (26B, 28Z, 29G, 30D, 31E & 31W), Leatherette Jack-Knife Sofa (26B, 28Z, 29G, 30D, 31E & 31W), 12-volt Attic Fan w/Cover in Cab-Over Bunk, 16 cu. Can hitch up to 8,000 lbs. They need to honor their warranty now! Junior Member. Thor Motorcoach Logo linking to Home Page. Not just one but every single seat in . I bought a brand new Thor Hurricane 35M. Our {brand} prices are so low, {mfg} won't allow us to display our Buy Now Price without you requesting it. We have many issues with the flooring, as well as a heating breech that causes the flooring to ****** when the furnace comes on. All standard features and specifications are subject to change. No portion of these videos, documents, or webpage may be directly or indirectly: copied, published, reproduced, modified, performed, displayed, sold, transmitted, broadcasted, or rewritten for broadcast, publication or redistributed in any medium. Complete this form and we'll contact you with our wholesale price. We can't thank all the employees of General RV enough for making this experience so unforgettable. We have only used the coach a handful of times and have never used any sort of cleaning product on the seats. Mr. ******** needs to arrange pick up with the **** dealership. Just for good measure, recheck those easy to access fuses in the panel in the coach. 40 gallon fresh water tank. The wires going to the generator are connected with the wrong connectors (not waterproof) The inside wall is pulling away causing the window mesh to fall off. The keep-alive lead isn't switched at all. She is also equipped with . It was more than we were planning, We were looking into a travel trailer (RV) that is and Christopher was wonderful, He took us around and show us some of the most beautiful RVs Ive ever seen. Thor Motor Coach Fuses and Breakers Reset and Replacement Motorhomes that are built using an automotive van featuring a functional kitchen, bedroom, and living space; also referred to as camper vans. Arriving at our destination we set up to dry camp. All good. Status: Answered. The $1,000.00 bid they accepted. It has been sitting for a year. Front radio not working - Thor Forums They gave **** rv support ***********. It drops down over drivers head onto safety pins. Non-smoking and pet-free. Is this the type of service ****************** can expect to be "funneled" to **** for every question or vehicle service call as a hostile customer with no rights or privileges? Across from the sofa is a booth dinette. If youre not a big fan of taking the road less traveled, consider the 4x2 sprinter! WHO IS RIGHT? The claim is currently under review, you should hear back from your rep by the end of this week. Thor Motor Coach Geneva Class C gas motorhome 25VA highlights: Murphy Bed. This is an independent, unofficial site. New 2023 Thor Motor Coach Magnitude XG32 - Bishs.com We bought it new in 2018. From researching this seems to be a problem with a lot of Thor coaches from that year. 26 gallon black water tank and 31 gallon grey water tank. 1. Thor motor coach four winds 24 f e350 - Answered by a verified RV Mechanic . We have gone to great lengths to get these issues resolved, driving the coach to multiple places both in ***** and **** trying to get the issues resolved. I am rejecting this response because: ********************************* (Thor Motor Coach Retail Warranty Supervisor is not acting in good faith. Based on what was submitted to Thor, we see no warranty concern. Thank you. New 2023 Thor Motor Coach Miramar 35.2 in Palm Bay, FL at Giant Recreation World - Call us now (321) 541-2205 for more information about this Stock #4A575 WHY are the flooring issues causing such concern on behalf of Thor? Thor Motor Coach Outlaw Class A gas motorhome toy hauler 38MB highlights: Dream Dinette; Residential Refrigerator; 10.1" Touchscreen Dash Radio; Drop-Down Overhead Bunk; 39" Garage TV; Patio Deck Load up the side-by-side and invite your friends along for the trip in this spacious toy hauler coach. I am rejecting this response because:Customer (******************, owner of said vehicle: 2022 Thor Freedom Elite 23HF Motor Home) has identified issues and concerns in original complaint that have not been answered or addressed in this response from Thor.The reply from Thor "confirmed" that payment was made to ******* **** and arrangements could be made to pick up vehicle. Everything with the purchase of this motor home was professionally handled by a group of really nice guys. I was given a few numbers of service centers and I had to contact them. Subscribe for the latest news on our motorhomes, the RV lifestyle and more. The retail declared our previous response as satisfactory, see below. Impossible to get under dash if you have a Class C. Thanks to everyone for the advice, fuse in back of radio is good. I had leaking from the air conditioner 2 days after buying the motorhome and my first rain storm. Residential Refrigerator w/Ice Maker (31W), Large, Double Bowl Stainless Steel Sink (N/A 22E), 3-Burner Gas Cooktop with Oven (STD 28Z, 29G, 31E, 31L & 31W), Convection Microwave Oven (N/A 31E, 31L & 31W), Denver Mattress Queen Size Bed with Bedspread and Pillow Shams, Shower with Retractable Door (23U, 24F, 26B, 28Z, 29G & 30D), Cab-Over Entertainment Center with 40 LED TV, Blu-Ray Player & Sound Bar IPO STD Living Area TV (31E, 31L & 31W), 32 LED TV in Bedroom (OPT 22B, 24F, 26B, 28Z, 29G & 30D / STD 31E, 31L & 31W), Two (2) 13 LED TVs & DVD Player in Bunk Bed Area (30D), Storage Area with Shelf IPO Exterior Kitchen (29G), Battery Tray that Holds Up to Four (4) Batteries (31E, 31L & 31W), Rapid Camp Wireless Control System (31E, 31L & 31W), 15,000 BTU Roof Front Air Conditioner IPO 13,000 BTU Standard Air Conditioner, Holding Tanks with Heat Pads (STD 28Z, 29G, 31E, 31L & 31W), Solid Surface Kitchen Countertops & Sink Covers, Enclosed Sewer Area for Sewer Tank Valves. We have contacted the customer to investigate the root cause of the concern. Total:1,215 (members:37, guests:1,178), Central NY in summer beautiful Casa Grande AZ in w, Dodged a bullet tonitetornado hit Dallas, but didn't make out out to my area thankfully. Mechanic's Assistant: What year is your Chassis? Thats where the water is coming in, it came that way from the factory. If you are in the market for a class c, look no further than this 2019 Quantum KW29, priced right at $106,000. If you wish to set up a factory service appointment to discount you the $2000, please call ************. We make the transition smoother with this free Owners Guide. One previous owner purchased it new.We have had multiple issues with the coach. Battery Disconnect Switch - Electrical - FMCA RV Forums Want to request a quote on this unit? And we are akready receivng customer no assistance. I need my brand new RV fixed, and Thor has an obligation to fix it! Countless hours spent on the phone, the computer, the road, only to have **** reject the bids we have presented. Wheel sensors for air pressure not working. She agreed to wait till it is safe to drive the coach to get the estimates. Rusty78609 78.3K subscribers Subscribe 337 Share 16K views 1 year ago #rvliving I finally found the problem. The only fuse location I'm aware of that's radio related should be the one on the driver's side floor, which I'm sure you've checked. It's time to pack for your next trip in this Thor Motor Coach Four Winds class C model 26B. Owners Manuals - Thor Motor Coach It's been non-stop. **** has not acted in good faith, as the documentation will show. You'll find a large closet that can be used for clothes, food, or miscellaneous camp gear, plus there are overhead compartments for even more storage. Brands that do not do that should switch the power to house batteries to avoid killing the chassis battery by playing the radio all day. The process is on going as it's now at a second Thor dealership wherein I'm out a $350 cover ( MN winter, snow and ice covered, torn while removing) to un-earth and obtain information/evidence that should have been obtained at the first visit should this process have not been as convoluted as cashing out ***** stock. Both electrical circuits must be energized for either radio to work. . We want **** to act in good faith and resolve these longstanding issues. Weve compiled a list of hot chocolate recipes that are easy to make and unique for the holidays! The customer service ************ spoke ith customer service reps who have no customer service at all. This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. Why should we have to pay a single ***** more to pay for defects that were reported to **** when the coach was new. I admit, we were naive in thinking that the labor charges could be so little for such a job. The fact that they say we can drive the coach from ***** to ******* to have the work done (travel of course at our expense), and they will deduct the "good faith" offer of $2,000.00 from the final cost is yet more proof that **** knows full well that the labor costs are far more than they are allowing. The locations they give are invalid, 2022 Thor Freedom Elite 23HFVin #*****************, Purchase date 08/20/2022 **********************. You are sure to enjoy the privacy curtain at night.There is a corner bath featuring a shower, toilet, and vanity with sink, plus overhead medicine cabinet. Mr. and ***************, the most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. The RV is a Thor ******* **** 2019 and the vin#*****************. TMC was only aware of the roof issue, we will be more than happy to review any warranty claims. Save. Advertised monthly payment is based on 20% cash down, plus tax, title, registration and fees, at 7.99% APR for 96 months on finance amounts under $10K, at 7.99% APR for 144 months on finance amounts from $10K to $25K, at 7.99% APR for 180 months on finance amounts from $25K to $50K, and at 7.99% APR for 240 months on amounts over $50K. Tristen should have the additional documentation in his inbox this evening 12-11-2022. We purchased a 2016 ************ 40xte with ****** miles on it. New 2023 Thor Motor Coach Geneva 25VA Motor Home Class C Thor Motor Coach, Inc. reserves the right to make changes, substitutions and improvements to its motorhomes without prior notification. Of course, at our expense. TV in the bedroom and living room and in one it has space provided in the dining/Kitchen area for another TV. He moved to a new position. Thor Motor Coach Fuses and Breakers Reset and Replacement - YouTube 0:00 / 4:41 Intro Thor Motor Coach Fuses and Breakers Reset and Replacement Thor Motor Coach 51.3K. The owner listed is **************************. Planning pet-friendly trips can be ruff when you don't know what to pack! Monthly payments are only estimates derived from the RV price with a 96, 180, 204, or 240 month term, 10% to 20% down, 7.49%-9.24% interest APR, and financing terms are based on approved credit for qualified buyers and does not constitute a commitment that financing for a specific rate or term is available.