In the past days, both Rail Operators have now enforced restrictions on the return of empty containers (MT's) to those ramps, which has meant the need for us to secure additional empty storage . If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. When a facility is closed for a full working day during the free time period, the day will not count against the cargo free time. A portal for shipping and transport information. Announcements. REMINDER - Temporary bare chassis outgate on Tripoli St. will close on Mon. Empty Returns SFCT is receiving empty equipment as outlined for the shipping lines below. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. 8, 2021 in order to access the terminal. We use cookies as a fundamental part of our interaction with our users browsers. eContainer is the tool which enables easy access to search for empty delivery locations. UIIA Notification Region. Carrier will stop the detention clock effective the next business day after the notification is received.
Import Empty Return Instruction - Yang Ming Marine Transport Corporation Equipment : COSCO Shipping Lines (North America) Limited same day appointments will be available for certain transactions.
PDF Daily Empty Dispatch - Return Information - Maher Terminals LLC Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. Were recognized nationally as a major container gateway, but also handle breakbulk, autos and bulk commodities. This information is compiled from terminal websites and updated by9 a.m. Monday through Friday.
PORT ANNOUNCEMENT : LIVE REEFER TABS SLOTS - 06/21/2022. .eg-eyebrow-right {
Email us : atl@evergreen-shipping.us Return to top Dallas Sales Offices Tollway Plaza I 16000 North Dallas Parkway, Suite 400 Dallas , TX 75248 Tel : (972) 246-2271 Fax : (972) 246-5503 Email us : dlsbiz@evergreen-shipping.us Return to top Houston Sales Offices 6575 West Loop South Suite 640 Bellaire , Texas 77401 Tel : (713) 661-8884 Are you having trouble making an appointment or paying a fee?
Canada - Toronto Empty Container Returns - Hapag-Lloyd The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. A platform for our supply partners . } Port Everglades - first 7:00 AM following vessel departure |. Tacoma, WA 98401-2985800-657-9808info@nwseaportalliance.com, Seattle Harbor | Directions
Return Policy | Evergreen Please enter container number (s) below: *Note: If you would like to enter more than one container number, separate each container number by pressing enter. If, for any reason, you are less than 100% satisfied with a product you have purchased from us, return it within 90 days using one of our hassle-free return or exchange methods. Don't miss out on sales, new arrivals and more. Third parties and social media networks also place tracking cookies. Our team is here to help deliver best-in-class service to our customers. Identifies an unique user across multiple applications. For UPS or FedEX, please drop it off at your nearest UPS or FedEx location. Free time: Working Days Ocean Carriers can participate directly by simply sending a standardized Excel file that is digitized and accepted into the application by eModal. General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. The Cookies Notice will not reappear if the cookie is set. The main business activity is: Doubleclick is Googles real time bidding advertising exchange. If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. You are free at any time to withdraw your consent in the MANAGE SETTING by changing your selection. Canada - Toronto Empty Container Returns. Collects IP address of visitors, date/time of visits and visit time. details,
Go to Maersk One Stop Import Solution (MDDC) website. For details how to extend your DnD Free time at destination, click. Stores Boolean values to check whether website must be animated. 2/27 (https://bit.ly/3IGNRwz)
Customer Service Package } Incorrect email and/or password was entered. Holiday Schedule At rail ramp locations, all storage is settled directly with the rail provider according to the ramps terms and conditions. Related Articles. Request. This will benefit all trucking companies . We use the latest systems to provide you with real-time information about the status of your cargo, online vessel schedules, online payments and an efficient truck appointment system. You should be receiving a notice.
Ocean Carrier UIIA Notifications for Container Return Locations Press submit when you are done. Please note that personalized items, food and live plants are nonreturnable.
OOCL - Empty Container Return Allows customers to track cargo , check sailing schedules, make bookings, and more. Terminal Alerts provide you with real-time, personalised operational updates via SMS or email. All returns and/or invoice adjustments must be accompanied by an Evergreen Enterprises return authorization number which can be obtained by contacting our Customer Support Team. Copyright 2021 Advent eModal. Finding solutions and creating opportunities is the name of the game.
Evergreen Office/Agents List - Evergreen Shipping EVERGREEN container tracking Note: This Return Policy is for Businesses Only who are direct customers of Evergreen Enterprises.If you are a consumer who has purchased our products from a retailer, please work with the retailer to return the product and discuss your credit. Version: em2005.1201.25 2022 Maher Terminals LLC - All Rights Reserved. Please send all returns or exchanges to: OOCL, CMA, APL, and COSCO Empty Reefers will only be available on gate hours 07:00 to 16:15. However not all transactions will be guaranteed. ATTN: MyEvergreen Returns Evergreen Enterprises To receive alerts via email or SMS as they develop, please sign up for Terminal Alerts. Any Sealink Card carrying truck driver that wants to work at APMT Elizbeth must complete the Safety Induction quiz by June. Below is a listing of participating Equipment Providers in the UIIA that have provided their pre-designated satellite return locations in accordance with Section E.1.b. Remembers the users default region landing page. Trucks serving our international container terminals must have an active RFID tag and have a 2007 or newer engine or a certified equivalent emission control system. APM Terminals Port Elizabeth has a specialist team and equipment ready to load and unload your Out-of-Gauge or Break Bulk Cargo. font-size: 15px; . Empty reefer containers will be released against bookingsand accepted as export loads5 working days prior to vessel arrival. As a standard, our returns policy is the following: No unauthorized returns will be accepted. These days will be countable days within the free time period for demurrage and detention. **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. We refund the returned merchandise within 8 business days of receiving the items. If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. Our terminal partner websites and additional information on demurrage payment can be found here. Please login or create an account to access online services.
Note that SPOT terms are those accepted at the time the booking is confirmed and are not necessarily aligned with the standard tariff.
Returns | Evergreen Please contact our customer service department at 1-877-509-2956 within 90 days of receiving your shipment to initiate a return. Modified on: Thu, Aug 30, 2018 at 11:23 AM. Business days are defined as Monday - Friday, excluding holidays at ocean terminals, and Monday - Saturday, excluding holidays at rail ramps with the exception of Long Beach and Los Angeles. Los Angeles - first 3:00 AM following container discharge
PDF DAILY CHASSIS / EMPTY ACCEPTANCE - Port Houston Disputes due to inability to secure a terminal appointment to return equipment: A time stamped screenshot of a terminal appointment system indicating an appointment was not available at any applicable Carrier return locations for the date a waiver is being applied for, including all shifts where applicable. Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. background: #107661; After 90 days, there are no returns.Mini and Micro Paks may not be returned. **, {{'SP_TOTALCOUNT' | translate}}{{ totalRecords }}. For more information on the limited gate please reach out to EBPI customer service at (385)777-5522 or e-mail at customerservice-tiw@ebpiusa.com. The tags are re-editable. Evergreen and COSCOcontainers use DCLIor trucker-owned chassis only. } An APM Terminals account is also required to manage Truck Appointments or Additional Service Requests at some terminals. Each appointment therefore is valid for two hours when including grace periods.
print button, Terminal Demurrage disputes for U.S. shipments can be raised by: For cargo after pickup, through our website maersk.com in the MyFinance section. Empty Return Appointment Creation Rule Reminders: * There will be a limit to the amount of empty in appointments you can make in a 10 minute period . Please key in your Shipping Line name for each terminal. CMA CGM: (877) 556-6308 within the eModal Community Portal also provide a central place for intermodal stakeholders to post and view vessel information by both calendar and list views. Maersk empty return appointed depot - update | Maersk Specifically for the below dispute types, please include the following: Disputes due to inability to secure a terminal appointment to pickup equipment: A screenshot indicating no appointments were available for each day of the freetime period and up to day of pickup. Empty Returns | South Florida Container Terminal - SFCT Advisory to Clients ( Covid - 19 Pandemic Surge Recurrence ) Effective January 10, 2022. Contact us and we will respond within the next two working days. Marine exchange of SoCal, APL: (800) 999-7733 Limited same day appointments will be available for certain transactions, however not all transactions will be guaranteed. Click EmptyReturns and scroll down until you find your area and size/type. Westwood Shipping Lines Bunker Charge (BC) and Inland Fuel Surcharge (IFS), effective April 1, 2023, through June 30, 2023 example: YMLU8990900) in the box below to get . New Orleans - first 8:00 AM following vessel departure If you do not see your Lines listed, please send an email to Lynxsupport@poha.com and specify your Shipping Line and Terminal. CMA-CGM: YES: NOT RECEIVING DAMAGES : COSCO: NO: ONLY ACCEPTING MTY REF / NO EXPORT EMPTY DELIVERY: EVERGREEN: NO: ONLY ACCEPTING EMPTY REF: HAPAG LLOYD: NO: NONE: HAMBURG SUD: NO: Call Hamburg Sub . Subscribe Unsubscribe Leave all lists. Your user specific instructions are to be followed and supersede any instructions published here. Apmterminals.com is using functional, analytical and tracking cookies to give you an optimal experience. Port of Los Angeles Accepting Evergreen, COSCO, CMA, APL & OOCL. Sticky session ID used in load balancers. Third party cookie set by Microsoft SharePoint which remembers whether the window is in full screen mode. eContainer is the tool which enables easy access to search for empty delivery locations. then select the "region" for notification. We are a leading container gateway in the United States. Cosco, Evergreen, Hamburg Sud, Maersk, MSC, Safmarine, Sealand, Hyundai Always verify your empty return location with the shipping line ACL, APL, CMA-CGM, Hapag Lloyd, Evergreen, Marfret, ONE Line, OOCL, Transfar, US Lines (ANL), Yang Ming, Zim Lines DAILY CHASSIS / EMPTY ACCEPTANCE CONTAINER TERMINALS CHASSIS POOLS .eg-eyebrow div { Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. Users can select the date and clock on the vessel name for additional information, such as ETA, ETD, ATA, ATD, First available, St/Rcv, St/Rcv Reefer, Cargo Cutoff, Reefer Cutoff, Worked Upon, Received OD, Received Hazmat. Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. It . P.O. Shipping Line Contacts Status , IANA's Equipment Return Location Directory } Where do I return my empty container? form of the original payment, such as credit card or PayPal. | Newark - first 6:00 AM following container discharge padding: 5px; All free flow piles must be picked up within 3 days of discharge. Currency: USD Stay up-to-date with all the current export receiving dates. Reefer container with IMO follows Reefer. Appointment slots will open 7 days in advance (subject to change). COSCO: (866) 502-6726, 614 Terminal Way, Please email tiwyard@everport-terminals.com if you have any questions or issues regarding the appointment system. At NWK locations, we have a separate SOC DMR rate and a Tank DMR rate. YouTube is a Google owned platform for hosting and sharing videos. Empty Container Return. United States of America Imports | Maersk Long Beach - first 3:00 AM following container discharge Everport. Type your IDs here or use Ctrl+V to paste multiple IDs, Order and pay for additional services such as VGM. Registration required for some services. Please refer to CMA empty return and dispatch information ANL Singapore Date: Friday, March 03, 2023 Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. OOCL Lite provide real time sailing schedule search, cargo tracking, shipment
Signal Mutual, the largest federal longshore and harbor workers compensation insurance provider in the United States has named APM Terminals North America as the recipient of the companys s Industry Safety Leadership Award for the 2021-22 year. display: none; Our warehouse is currently experiencing delays. Reminder: Appointments are mandatory. Please contact Evergreen at 972-764-1350 for any demurrage questions. }. .eg-eyebrow-right { Postal Service, give it to your mail deliverer or drop off at your nearest post office. Please enter container or bill of lading IDs (Maximum 50 Entries). In the event you wish to change the party invoiced, please e-mail. We will work directly with the retailer on these issues of consumer returns. If your item is defective, you have one year from the date of purchase to return it. Text NWSA TRUCKS to 46-8311 to receive updates via text message (message and data rates apply). ZIM Integrated Shipping Services Ltd. is one of the leading carriers in the global container shipping industry. Disputes must be submitted to Maersk within 30 days of the invoice date. Contact information for the different equipment control teams can be found at t. How do I know if my container is an off hire? The eContainer application will advise where to return an empty container in a given metropolitan location. Local Information. } **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. *excluding Newark/Miami excludes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. Refunds will be processed within 8 business days of receiving the returned items, and will be credited to the original form of payment. Import Empty Return Inquiry: (For multiple containers search, please separate by space or changing line.) All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. Under a port development authority, the NWSA manages the container, breakbulk, auto and some bulk terminals in Seattle and Tacoma. Empty Return Information 20' Dry, 40' Dry, and 40' High Cubes are Returned to Fleet Street - Berth 64 . Keeps user information for session identifier after the user has logged in. Over 100 warehouse facilities operate within 15 miles of port facilities offering a variety of services for handling transload cargo. Pier 46, 401 Alaskan Way S, Seattle WA 98104, Tacoma Harbor | Directions Look up rates for new shipments and inland tariffs. Expiry Date: Until further notice Free Flow/Peel Pile Requirements Contact information for the different equipment control teams can be found at the top based on the city you are looking for. Please note the below provides a general overview of our import demurrage and detention practices in the U.S. For complete details please refer to our tariff here. Book your shipments online via SPOT at a fixed price and with a loading guarantee to know when they will arrive. By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. DOCUMENTATION FEE FOR ALL IMPORT TRADES - EFFECTIVE DECEMBER 1, 2020. Refunds are in the display: flex; Activity location codes for demurrage and detention, Submission of release request instructions. and 9:00 a.m. on the Waiver Date, in the time zone of the applicable terminal. Please verify the empty container return location with the shipping line owner of the container before delivering empty containers to the terminal. Checks whether cookies are enabled or not. To ensure appointment availability, it is encouraged to place appointments daily by noon. At CY Rail Facilities working days are defined as Monday through Saturday. The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. We hope you love what you ordered. Vessel Schedule display: block; We handle a wide variety of cargo. INC. North Reclamation Atea, Subangdaku Pierce County Terminal (PCT) Update - Port of Tacoma Read more. No parts may be returned without a Return Authorization Number issued by Caplugs Customer Service Representative Empty dry containers will be released against bookingsand full dry exports will be accepted 7 working days prior to vessel arrival. For Long Beach and Los Angeles working days are defined Monday through Saturday when open, including operating holidays for cargo discharging at terminals. All rights reserved. color: #FFF; Appointments for the day will be spread throughout the shifts. Click on DnD Calculation tab. Choose the Place of Delivery (POD) of your shipment. Schedule both Import and Export Appointments simultaneously, Overview of containers currently being accepted and dispatched, Save containers to a Watchlist and set up email notifications, Manage Truck Appointments (specific terminals), Request additional services (specific terminals). text-align: right; Invoiced: Per container, per calendar day, per container type To subscribe to equipment return notifications via email enter your contact information. Do not park on SR 509. Empty Returns - APM Terminals Contact *During the limited gate Import out appointments will not be available*, Please contact: tiwyard@everport-terminals.com or customerservice-tiw@abpiusa.com for details, Appointments are now required at Pierce County Terminal. If your item is defective, you have one year from the date of purchase to return it. .eg-eyebrow-left { Learn more. By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. Import Empty Return Instruction ***IMPORTANT MESSAGE*** Please input complete container number (four letters and seven digits, no space in between or after. The eContainer application will advise where to return an empty container in a given metropolitan location. Here is how to check the appointed depot information for empty container return. We do not accept C.O.D. Prevents unauthorised use of login credentials or access of system. Weekly summary of key operational news, new features to assist customers, key metrics such as projected gate volumes, and vessel schedule. Empty Return Announcement | Evergreen Get up-to-date local information about import procedures and restrictions, demurrage and detention, container drop-offs and more. .eg-eyebrow { When registering a dispute, please include the shipment number, container number, and a detailed description of the dispute including the applicable service contract number if pertinent to the claim. Maersk Spot now also includes extendable Free time options. 2400 Elliham Ave, Bldg D For Evergreen export reefer container mounted on an Evergreen genset chassis: If not delivering to ETS, have the terminal flip reefer and return genset chassis back to Everport. The Northwest Seaport Alliance is a marine cargo operating partnership of the Port of Seattle and Port of Tacoma. DETENTION: Compensation payable when the Merchant holds Carrier's Container outside the port, terminal or depot beyond the agreed amount of Free Time. voyage, detailed container specification enquiry, carbon calculator, and
of the UIIA. Click EmptyReturns and scroll down until you find your area and size/type. text-transform: uppercase; We rely on your consent for placing on your browser cookies which may collect personal data about you. Terminal Island, CA 90731. Lynx | Terminal Access DEMURRAGE: Compensation payable when the Merchant holds Carriers Container inside the terminal, port or depot beyond the agreed amount of Free Time (the compensation includes terminal storage costs). Import Refrigerated Cargo - CY Deliveries - Price Increase. Average ship times may be longer than expected. About This cookie is used as a unique identifier to track viewing of videos. Ends on the day that the full container is gated-out of the terminal. Minimum of 20+ containers of the same size type on a vessel going out on the same chassis. Please enter your Evergreen account number and zip code to activate your online account below. The screenshot(s) must be taken the day prior to the Waiver Date and on the Waiver Date. Get updates on terminal schedules and other notices. eModal.com - The world's largest port community system Free time will commence the first 0800 on the first business day following discharge of the container at an ocean terminal, or the arrival of a container at a rail ramp or an inland CY (owned or contracted by Carrier), except in: It will also provide a re-delivery number should the container be an off-hire or one way. Terms & Conditions, PierPASS When free time expires, demurrage accrues for each day irrespective of whether the facility is open or closed, given the full free time period was given to pickup the cargo. Empty container return locations Use the below overview to determine where to return empty containers in Canada. Need a custom quote or want to discuss your options. Affix your shipping label to the package, making sure no other tracking labels are showing. This is an effort to ensure that all drivers are educated on the APM Terminals safety policies in advance which should improve safety awareness and reduce potential violations. Appointments will lockout 30 minutes prior to the start of each hour. Were recognized nationally as a major container gateway, but also handle breakbulk, autos and bulk commodities. Allows the user to access multiple applications by using single sign-on. Empty Return Instructions & Vessel Schedules - Advent eModal Evergreen Line Empty Dispatch Information 20' 40' and 40' High Cubes are dispatched from Columbia Container Services 1100 Polaris St. 2018 ZIM Integrated Shipping Services Ltd. | All rights reserved. Featured: Christmas Traditions Collection. With an APMTerminals.com account you can: An APMTerminals.com account enables you to save containers to your Container Watchlist, set daily Watchlist email notifications, and subscribe for Terminal Alerts. Find the right route, get Maersk office locations, discover local solutions, payment options and more. At Ocean Ports and Inland CY Locations working days are defined as Monday through Friday except for Long Beach and Los Angeles. Country: United States To view free days and last free date information for containers, along with pickup and return location basis click here: Please find the Activity Location codes for Demurrage and Detention Invoices below. Please do not arrive without an appointment. Greer, SC and Front Royal,VA) free time and demurrage charges are according to Maersks tariff levels for ocean terminals. We handle a wide variety of cargo. Depot Information | Evergreen This domain is owned by Doubleclick (Google). eModal The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. For disputes involving a change of paying party, written confirmation from the party who will pay is needed. Where do I return my empty container? Your complete guide to shipping to and from United States of America. Customer Service: customerservice-tiw@abpiusa.com, CMACGM 877-556-6308 APL 800-999-7733, COSCO 866-830-2550 OOCL 630-645-9120, Yard & Gate: 253-287-4106 or 253-287-4114. These days will be countable days within the free time period for detention. Together, the six shipping companies operate a modern fleet . Empty Return Instructions Keep Motor Carriers up to date on empty return activities Using the eModal Empty Return Instructions (ERI) module, Ocean Carriers & Terminal Operators can update their specific return instructions for Motor Carriers. OOCL, APL and CMA containers use TRAC or trucker-owned chassis only. In the event of any discrepancies between the below and our public tariff, the public tariff prevails. .eg-eyebrow a { Maher Terminals Customer Service Package