croydon council tax contact number

Croydon London Borough Council is the local authority for the London Borough of Croydon in Greater London, England. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills. Plans to increase council tax in Croydon by 15% have been approved by the government. Here, RONI MARSH, right, in our monthly advice column from South West London Law Centres, answers the most common questions she is asked about the scheme. Town Hall insiders speculate that the councils website and officials are struggling to cope with the volume of reports of missed bin collections, and are gearing themselves up for another tsunami of complaints of poor or non-existent service as we head in to the four-day bank holiday weekend. How frustrating. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme. Croydon Council's bank account Sort code: 57-10-70 Bank account number: 01000624 Opposition councillors at Croydon LBC are confident they can block the leadership's first set of budget proposals, which are expect to include plans to raise council tax by 15%. Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! If you are a Croydon resident, you will need to set up an account with grantapproval.uk. Proud to be Croydon - diverse and ambitious. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. Find out who is responsible for paying Council Tax, if you're exempt from paying, the different ways you can pay your Council Tax bill and what happens if you do not pay. Croydon Council Tax team. Do not close this page if you would like to continue. Even those residents who try to use the councils cost-cutting online services and its clunky and regularly tangled website are being thwarted this week. Let us know if your circumstances change, including yourincome, where you live, who is living in your home and if someone has passed away. Based in Croydon and edited by Steven Downes. Croydon is divided into 28 wards, electing 70 councillors. your reference number, this starts with 09/ your Council Tax account reference number, this is the 8 digit number shown on your Council Tax bill under account reference; You will then need to quote the council's sort code and bank account number with your payment. . If you would like this information in a different format, contact CTSconsultation@croydon.gov.uk. We use some essential cookies to make this website work. You can choose whether you want to have the rebate paid into your bank account, receive a Post Office voucher to exchange for cash, or use the rebate to reduce your council tax bill. Manage your Council Tax online You can check your balance, instalments, payments and view bills online 24 hours a day. You should never give out your bank details by phone or by text. Vehicle Registration Number: * Please enter without space (eg. If you are emailing us with your change of date then include your name, account number and preferred date. Within the texts we use the URL textm.co this is a genuine communication from Croydon Council. Pay your Council Tax - GOV.UK Home Housing and local services Council Tax Pay your Council Tax We've matched the postcode to London Borough of Croydon . Due to this, we will respond to your enquiry within 4 weeks. We've matched the postcode to London Borough of Croydon. We also use cookies set by other sites to help us deliver content from their services. We are committed to making our website accessible to all visitors. giving feedback For example, card cash accounts, post office accounts and most savings accounts will not. We are committed to making our website accessible to all visitors. How to do a rebate of any kind by a method that will not cost too much administratively? You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. If you are emailing us with your change of date then include your name, account number and preferred date. What's the least amount of exercise we can get away with? How to register for my online account You can register at www.croydon.gov.uk/myaccount . In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. Mr McArdle forgot to issue you the Advice and move his fingers via the correct orifice If you are eligible for the rebate, you do not need to wait for the council to contact you before registering with grantapproval.uk. The payments should have been made to eligible householders from April, if they pay their Council Tax by direct debit. Hide, Send feedback directly to the content team using our website feedback form. Are unable to get over those pesky Rachmanistic behaviours Applications for the scheme are now closed. Thurrock and Slough councils have also declared bankruptcy, and Thurrock council has asked the government for a 636m bailout alongside the tax hike. One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. One chap we spoke to earlier said that they might send out a cheque but he wasnt sure and was only interested in moving forward to his next call. Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified. The service will be back online shortly, please try refreshing the page in 15 minutes. Council Tax team. ", Please see my statement below regarding Croydon Council's financial position. The government need to step in, end the unfair funding of outer London and review Croydon's debt so that we can work with them to create a financially sustainable future.. Russian minister laughed at for Ukraine war claims. Register for paperless billing, pay your Council Tax bill, tell us you're moving home, let us know about a change in your circumstances, find out if you're eligible for a discount or reduction, appeals, refunds and Council Tax bands. Are Croydon Council just a bunch of imbeciles or crooks or is their an ulterior motive to get out of paying residents what is rightfully theirs & entitled to? Bernard Weatherill House 8 Mint Walk Get in touch with us online, by phone or in person. Bernard Weatherill House 8 Mint Walk. Because nobody cares. More details on eligibility can be found on the councils website. We are committed to making our website accessible to all visitors. It will take only 2 minutes to fill in. As a result, the main group of people who have been paid so far are those who already pay their Council Tax by Direct Debit because local authorities already have their bank details, so should be able to transfer the money directly into their account. If you currently pay your council tax by Direct Debit, you do not need to tell us each year. This is because will have already had a 150 payment through the Household Support Fund. This may take two months for those that pay less than 150 but the credit will show as that months entry. You will need your council tax account reference number for the bill you want to pay, if you know it. You can get information on their. read the terms and conditions, and tick the agreement box; activate the account by clicking on the link contained in the email that will have been sent to them. A Croydon PCN number starts with 'CR' , followed by 8 digits/letters (eg. Following Monday's council tax announcement Mr Perry said: "Given the scale of financial collapse Croydon has experienced, getting back on track will require incredibly difficult decisions. 2. Each eligible Croydon household in council tax Bands A to D will receive a one-off payment of 150 regardless of the number of people living there. Most Companies do this regularly if the Council needs guidance contact Virgin, BT or well anyone really. Done nothing: Mayor Jason Perry has yet to extend the operating hours of the councils contact centre. Thank you for contacting the Council Tax Department. History [ edit] A map showing the wards of Croydon from 2002 to 2018 020 8726 7000 (option 2) Payment line - 0345 300 0614 (option 3) Council Tax team, Croydon Council. By Kwame Boakye. He added: If we defeat the mayors budget on first presentation, we will call on Conservative councillors to reject it at second presentation.. The propaganda bunker at Fishers Folly broke off from its important work of reporting on Mayor Jason Perrys grand tour of Croydon on Monday to issue its latest missive, effectively an admission that the council has failed to work out a way to distribute the 150 energy rebates provided by the Tory government. The challenge to be trusted to do the big, bold, brave things, 14 February 2023 The magic wand that an elected Mayor was supposed to wave and put right all that is wrong with Croydon might take a little longer to cast its spell, judging by the on-going struggles of the cash-strapped councils officials to do their jobs whether running the contact centre, getting peoples rubbish collected or even handing out free money. I just received an e-mail from these incompetent fools otherwise known as Croydon Council below. Its impossible to contact the council tax mob as well Fastest way to get help is online. NEW Help improve this site by You must have missed the bit in the report that you have commented on that says: Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. Sometimes we may call or text you. We will continue to take Debit Debits until you tell us otherwise. 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You can get information on their website. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. The council will never call you and ask you to give them your bank details over the phone or by text. Council Tax, get money off your bill The Penn report 2023 . The messages may come from both the council and their form provider GrantApproval. I got the same email, which is weird because I dont pay the council tax in our house and definitely dont have any other council tax account. The 10,000 signature threshold for . I have just seen our neighbourhood road cleaner out sweeping the streets today a Bank Holiday. The local government finance settlement for 2023-24 was published last week, and it confirmed that Croydon had been successful in its request to raise council tax above the 5% referendum limit. any other taxes or HMRC services You can also get help with signing in and using HMRC online services, for example if you've lost your user ID, password or activation code. The council can take action to. If your account is in credit as a result of overpaying your Council Tax in the previous year, you can apply for a refund. We recognise that those on the lowest income may need more support than the 150 being made available from the Energy Rebate scheme. Which seems at odds with reality. In making this change to reflect reduced contact, weve been able to align our opening hours in Access Croydon and the call centre, making sure we have a more easily understood service for residents., By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. Can Nigeria's election result be overturned? 1. CR12345678). You can change your cookie settings at any time. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views. Contact us. For queries . News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. A simple majority will be needed for the council budget with the proposed increase to pass on the first presentation. A. bankrupt London borough failed to sign off its budget on Wednesday night after a mass demonstration against plans to hike council tax by a record 15 per cent. The promise was readily broken, as in some cases it took council officials as much as six months to process the payments, causing financial hardship to many and seeing some traders go out of business altogether. But one area of administration that the council is apparently supremely efficient in is in issuing court action against law-abiding residents if they dare stop their Council Tax payments. Send us a message and we'll get back to you as soon as we can. Enter your: Fields marked with an asterisk ( *) must be completed: Penalty Charge Notice (PCN) Number: *. Show Service temporarily unavailable. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts. Payments of this emergency energy rebate were due to be made through households Council Tax accounts from April. At Croydon Council, it took them two whole months before they issued a statement on their website (goodness knows how residents who dont have access to the interweb are supposed to get this information). Given the duality of approaches, the council is also having to issue a warning to residents to beware of scammers. or post a comment below. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts, the council says. You said, we did Thank you to everyone. In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. Check your bank statement: has the council paid you your 150 Council Tax rebate yet? Government approves council tax rises of 15% at Croydon and 10% at Thurrock and Slough - in spite of, and because of, their financial mismanagement. Show Croydon Council | 11,570 followers on LinkedIn. This allows us to free up scarce resources to be focused on other key services that meet our residents needs. And according to the governments website, if you dont use direct debit, your local council will contact you from April to arrange a method for paying the rebate. Croydons Green Party also indicated they wouldnt support the increase on social media by retweeting a link to a petition objecting to the 15% rise. Well send you a link to a feedback form. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Croydon residents who do not use direct debit to pay their council tax are being invited to complete an online formto receive their rebate payment. But as Inside Croydon has reported, there are still many . Telephone: 020 8726 7000. Cllr Claire Bonham (Lib Dems) also confirmed that she wouldnt support the increase and called on the government to step in and review Croydons debt. We are experiencing high volumes of customer contact. Have a useless executive team Extra help for residents through new council tax support scheme. C. roydon residents have launched a petition against the borough's plans to raise council tax by a record 15 per cent from August. With increasing numbers of residents choosing to access services and conduct business with the council online, a change of opening hours for the Bernard Weatherill House customer contact centre is being introduced. Croydons opposition leader Stewart King (Lab) confirmed that the Labour group would not vote in favour of the increase at the budget meeting on 1 March. Council Tax team, Croydon Council All Londoners will face an increase in council tax from March, End of twitter post by Jason Perry - Mayor of Croydon. Pensioners on Council Tax support residing in property bands E to H will not receive a payment from this scheme. check their council tax and housing benefit accounts; report fly-tipping, dog fouling, graffiti and other environmental issues; and. Find out about your responsibilities relating to council tax as a landlord. You'll usually have the. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills, It means the typical household will pay just over 434 to. London's precept to add nearly 40 to average bills, as Mayor Perry asks government permission for increase of at least 10% for Croydon's Council Tax, reports WALTER CRONXITE, political editor After 12 years of Tory austerity, the . In the event of an emergency, the 020 8604 7124 hotline remains available. Mr King told LGC his party would be willing to discus the revised budget with the mayor but has ruled out working with Conservatives to block the budget at the second attempt. Croydon's opposition aims to block 15% council tax rise | Local Government Chronicle (LGC) EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG We use cookies to personalize and improve your experience on our site. Return to a calculation/claim you have saved. Show The deadline for all payments to be made is August 31. Please take part in our quick survey (it wont take you 10min, like the councils form!) You could make it easier for the council to contact you by completing an application for an online account. var pd_tags = new Array;pd_tags["11130094-src"]="poll-oembed-simple"; And let the new elected Mayor, Jason Perry, know what you think by emailing him here: Mayor@croydon.gov.uk or by phoning 020 3253 2017. Try contact-the-council@croydon.gov.uk email address. Visit the government's website for more information about support for energy bills and the cost of living. Call us. Show Where this is the case and an Energy Rebate payment has been made, an automatic top up of 50 will be paid to the account the first rebate payment was made or applied to the council tax account. Croydon has approved plans for a new, boosted council tax support scheme which will provide extra help to residents in need. Call us Lines are open Monday to Friday 9am to 4pm. Croydon's finances have been mismanaged by both main parties over a number of years, and it's not fair to ask residents to pay for a mess that is not of their making during a cost-of-living crisis. United Kingdom, NEW Help improve this site by The council will never call residents to ask for bank details for the rebate. Of course it does not. We hope that the Green and Lib Dem councillor will join us as if they do we will have enough votes to defeat the mayors excessive council tax hike.. If as anticipated the proposed budget is rejected the mayor is expected to bring a revised budget back to full council on 8 March. If you cant get through at the council, try Mayor Perrys work number, at Carlton Building Plastics: 020 8665 1221, The council says, The majority of payments have now been completed a small number of account-holders will be contacted directly for further verification checks.. Dont include personal or financial information like your National Insurance number or credit card details. Hundreds of people descended on . Residents who already pay their council tax by direct debit and have not received payment are encouraged to also get in touch via the online form. The council appears to be using the energy rebate as an excuse for a massive data-scraping exercise. If you choose to pay your council tax by Direct Debit you can have a choice of 4 dates to suit you. Under current rules, town halls can only . If youre paying bills via direct debit youre not that poor. Hide, Send feedback directly to the content team using our website feedback form. If you are exempt from paying full Council Tax due to your property or status or because you get full benefit, then you can still get the rebate. Payments of this emergency energy rebate were due to be made through households' Council Tax accounts from April. 2) Enter your new and previous postcode. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. : the councils website today. You have accepted additional cookies. In less than a month, Croydon Council was issuing their dissatisfied customer with a legal notice for non-payment of Council Tax. Follow us on Flickr; Follow us on Youtube; Our address.