Customers traveling on age-qualifying fares (Infant and Child Fares) that have NOT already been age verified. display: inline-block; } If youre signed up under multiple email addresses, youll need to repeat these steps for each email address. I can provide SW with a death certificate of my mothers death should you need How To Report The Southwest Airlines Giveaway on Facebook Make your family and friends aware of the fake Southwest Airlines giveaway on Facebook by sharing this article on social media using the buttons provided. Meanwhile, educate yourself with some other fraud-related articles right under this paragraph, so that you can protect yourself in many other aspects and niches. Related article: Fake-mails Troubling Credit Union Customers. Not surprising. More information on how to change or cancel your flight, Good news - your first two bags fly free on Southwest (weight and size restrictions apply). div.footer div.flex-placement b a:hover { bottom: 200px; External site which may or may not meet accessibility guidelines. /* Air Booking Select - Fare benefit sub-label workaround */ .air-booking-select-compare-fares-secondary .compare-fares-secondary--flyby { While we are exposing fraud related to travel, be also aware of schemes promising Free Airline Tickets and Airline Credit, scams that are going around as well. Your account has been registered, and you are now logged in. html[lang="es"] div.footer div.flex-placement > b:nth-child(6) { Southwest Airlines Co. All Rights Reserved. A scam e-mail posing as a message from the well-known Southwest Airlines is presently circulating online, according to digitaljournal.com dated July 25, 2012. This was a phishing email directing me to a plausible sounding survey website. A scam e-mail posing as a message from the well-known Southwest Airlines is presently circulating online, according to digitaljournal.com dated July 25, 2012. height: 1px; padding-left: 30px; Can I ever be removed involuntarily from the mailing list? Now look at the bottom of the image for the word "options". I want to remain a SW customer if indeed this RR issue is corrected. div.footer div.flex-placement b a:hover { 02:09 AM. } 1-866-289-9673 or tsa.gov, Rapid Rewards Customer Service You'll get the latest news, information, and promotional offers from Southwest all in one sweet email. accounts, the history behind an article. .swa-footer--copyright-text a:hover{ It may take up to 10 business days to process your request. )"; 1-800-I-FLY-SWA (1-800-435-9792), Articles Left at TSA Checkpoint border: 0; font-style: normal; Generic Email Greeting: Many phishing emails begin with something generic like "Dear User" or "Dear Customer". right: 25px; 1-844-670-7990 (En espaol), Calling from Jamaica 800-083-1179 Be Nice. Visit our Contact Us page for more information. The link included with the email was dangerous and should never be clicked. Click here to stay informed and subscribe to Herald-Dispatch. Further, the message used the word an instead of a before the word Southwest, and also mistakenly used the singular word Airline instead of Airlines. All of these were red flags that this fake Southwest Airlines email was a scam, as it would be out of character for a large company to make so many grammatical mistakes. right: 185px !important; Scammers hide malware in these email links or attachments. } Promotional Companion Pass valid through 2/28/2024. PLEASE TURN OFF YOUR CAPS LOCK. .swa-footer--copyright-text a:hover{ Also for your own account security I would recommend blurring out your rapid rewards number in the picture. right: 185px !important; left: 482px !important; font: italic normal 11px/1 Arial; Many companies send them out. height: 1px; Your email address will not be published. Learn how your comment data is processed. } 3. padding-left: 30px; margin: -1px; Your late Founder would have done the right thing years ago when SW began. 03-29-2018 n Hover on links to see their destination. Add SouthwestAirlines@iluv.southwest.com to your address book to make sure our email isn't being delivered to your junk or spam folder. The Southwest Promise(cleanliness and social distancing), If you cancel a flight with a nonrefundable fare, you'll receive flight credits (think of it like store credit!). There is information in the previous heading. All of these were red flags that this fake Southwest Airlines email was a scam, as it would be out of character for a large company to make so many grammatical mistakes. We'll send breaking news and news alerts to you as they happen! Southwest Airlines Contact Info: Phone Numbers General Customer Service/Flight Reservations/Changes 1-800-I-FLY-SWA or 1-800-435-9792 Rapid Rewards Customer Service - 1-800-445-5764 If you left an item at a TSA Checkpoint - 1-866-289-9673 Southwest Baggage - (Delayed/Damaged/Lost/Left Something on the plane) - 1-888-202-1024 External site which may or may not meet accessibility guidelines. padding-top: 5px; Our Southwest Airlines One Report is a great resource for our current environmental, social, and governance (ESG) reporting and storytelling. Phishing scams and fraudulent communication Phishing can include phony phone calls, emails, faxes, contracts and postal mailings. Scammers sometimes attempt to spoof company websites. [data-class="swa-g-screen-reader-only"] { or anything. 1-800-445-5764, Public Relations & Media Relations Remember, even if you unsubscribe from our promotional email, you will still receive emails when you book a flight on Southwest.com. } You will want to go to Southwest.com and click on Contact Us to reach out to them directly. var switchTo5x=true;stLight.options({publisher:'8e715100-b8ff-4c58-a408-06e562ec6acd'}); SPAMfighter 2003-2023All rights reserved. Click Communications to subscribe to our email or update your preferences. Your email address will not be published. width: 348px; (opens popup). Phishing emails look like alerts from airlines. div.footer div.flex-placement b a:hover { When you travel with Southwest, we have your well-being in mind.In response to the COVID-19 pandemic, we've made changes to our operations and procedures to better support the well-being and comfort of our Employees and Customers and well continue to evaluate our policies and procedures as we learn more. 1-855-202-3403 left: 277px !important; The scam promotion is advertised these days on Facebook and offers two tickets (round trip flight) with Southwest, which can be redeemed anytime. html[lang="es"] .header-flyout--promo-section .link--text div { font-size: 12px !important; } .compare-fares-secondary--row:nth-of-type(5) .compare-fares-secondary--header-cell .compare-fares-secondary--label-addendum::after { text-decoration: underline !important; After visit [compromised website] to validate your entry. Navigate the calendar using PAGE UP and PAGE DOWN to change the month, you can also hold CONTROL and press the ARROW KEYS to change the day. How to Use the Southwest Rapid Rewards Shopping Portal, Flying With 10 or More? padding-left: 30px; Submitting this form below will send a message to your email with a link to change your password. Your purchase was successful, and you are now logged in. are you using? margin: -1px; } font: italic normal 11px/1 Arial; left: 277px !important; Jordan Liles is a Snopes reporter with expertise in investigating misinformation, inauthentic social media activity, and scams. Offer ends 3/13/2023. I will certainly relay the outcome of this issue to all my friends and family. For example, instead of southwest.com, which is the official website for Southwest Airlines, scammers might pretend to be the company's support team by registering a fake website such as southwest-rewards-support.com, for example. There is information in the previous heading. External site which may or may not meet accessibility guidelines. height: 1px; overflow: hidden; } right: 25px; We strongly advise against clicking any links or calling phone numbers that are mentioned in these kinds of phishing emails. .air-check-in-edit-contact-information-banner--link { In a recent Phishing attack on airline company employees, $2 million worth of flight tickets were stolen by a fraudster. n Never click on links or download attachments from unknown emails. 2. left: 278px !important; Companies like rental car agencies, hotels, credit cards, and consumer surveys often use Southwest points as a bonus or reward for their customers. } bottom: 200px; This was not an official Southwest Airlines email address. #call_to_action_qdnph80bc1i, #call_to_action_oxew9f4k2gj{color:#ffffff;} display: block; Now, I am told by Customer Relations Reps Vi and Leader Taylor that my miles have been canceled because I did not use them quick enough. If anyone else gets this email (or any suspicious email), you're supposed to forward it to "spoof@PayPal.com" Below is a screenshot of the email that I just forwarded them. You will have to fill out your flight number and incident date, so even if a flight is not involved, be prepared to fill in that field with something. Admins can enable the Report Message add-in for the organization, and individual users can install it for themselves. font-weight: bold; [data-class="swa-g-screen-reader-only"] { Invalid password or account does not exist. When you're ready to use them, you can apply flight credits toward a new flight on Southwest.com or through our app using the original confirmation number from your modified or canceled flight(s). The Scam Email. Winds light and variable. We'd love to hear eyewitness You'll get the latest news, information, and promotional offers from Southwest all in one sweet email. Learn more below. html[lang="es"] .header-flyout--promo-section .link--text div:nth-of-type(1) { font-size: ; } (adsbygoogle = window.adsbygoogle || []).push({}); Weve been receiving many messages from our readers regarding a fake Southwest Airlines Giveaway. Use our Help Center or features in our app to book, change, or cancel your flight. JustPark scam: Couples warning of bogus parking payment siteImpartial Reporter Read more, Smart banking technologies coming to NZ: What banks are doing to Stuff Read more, Its Disgusting: The Con Artists Who Exploit Mass ShootingsThe New York Times Read more, Someone Transferred Me Money by Mistake and Asking For It Back msnNOW Read more, Listen to student-loan borrowers, not the GOPThe Herald Journal Read more, State: Protect yourself from bad tax preparersTroy Record Read more, GOP Strategist Tears Donald Trump Jr., CPAC To Shreds In Yahoo!
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