A couple of days go by and they released the money to the seller without confirming with me all because a computer says it was delivered. What happened to the package once it left drivers hands is anybodys guess. I think of her as a unprofessional seller who didnt disclose in discription the wear and tear on the handles. Another situation the seller did not send I cancelled and got the refund. But the second time I never got the item, could not contact the seller (she did not reply) and there was NO customer service to help me out. However, its up to the seller to either accept your cancellation request or reject it. A Chinese woman with the PO BOX address bought a laptop from me and lied to me about receiving the item. It is not a safe platform for buying. Mercari has buyer protection in place to keep the buyers safe. The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. Today Im going to show you exactly how to sell on Mercari, without skipping a step. I would not do business with them even if I could save a ton of money. Mercari provides labels for the There is no buyer protection on this site. I feel bad for any buyers didnt notice difference between in replica and Authentic. However, there is no guarantee that the people who buy and sell on it are also legitimate since Mercari just connects buyers and sellers through their platform. on To verify a seller, heres what you should look out for:if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-leader-3','ezslot_16',136,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-3-0'); The first things you should look out for in the sellers profile are reviews and sales. Know the laws in your state!???????? The seller went on to tell a lie about how it had been shipped and he didnt know how this problem keeps cropping up where it doesnt list the item is being shipped. Means if item is fake enough to convince u for 3 days you just lost ur money. They say it s being reviewed. Use my situation as a lesson. imho. Also the compliance team are the only group that have any authority. If you get your account suspended because of any of these products, be sure to revise your listings before you get suspended from other platforms like Etsy, Amazon, or eBay as well. Its not like eBay or Amazon are any better, in fact they are worse, much worse. They removed a CC purse I listed the other day. Very annoying and frustrating and ultimately as big waste of time. violence, racism or discrimination aren't allowed (determined at our That is a counterfeit bag. I would say: An online marketplace that has been around for over nine years, not operating its business anonymously, used by millions of people, downloaded over 100 million times, and has positive ratings on its mobile app is certainly a legitimate platform. Payments are processed on the site, preventing fraud or scamming people through the site. Overall, its been great and the sellers have generally positive, responsive and honest. How do? Use another means to sell your stuff, if your stuff holds value. No I replied I want my item. Well today Mercari terminated my account due to fraud buyers filing false authentic claims, they cancelled 36 in progress transactions and fully refunded the buyers, even with the buyer already having the item, or is in transit. The funds have been withdrawn from my banking account through PayPal immediately after purchase receipt of items. That computer could very easily be wrong but that doesnt matter. and have been 100% satisfied with every purchase. Thanks for your article! They would have refunded it. Informative article, as always! Im annoyed because Im out the money and now I have to wait to get it back for HER mistake. Havent had problems with ebay. Mercari also provides $200 in shipping insurance as well. Worse the money earned goes to gangsters and terrorists. You can now start listing, buying and selling on Mercari. If you fail to do these even unintentionally, the buyer may open a dispute against you and claim that the received product is not as described. THAT is outrageous to buy something and NOT have the customer service to make it right. ', Press J to jump to the feed. Think you dont have anything worth selling? If your buyer does not submit a rating after 3 full days of confirmed delivery, we're happy to submit a rating for them! With that information, you can easily price your item. action by third parties; Is fraudulent, deceptive, unfair or predatory; Causes or threatens to damage Mercaris reputation; Violates the terms of any bank, card or electronic funds transfer network; Results in or creates a significant risk of chargebacks, penalties, disasters (such as "paradise fire", "coronavirus outbreak" etc). This allows sellers to see which users are interested in their item, and would likely purchase if the price was a tiny bit lower. Should it ne bad Enoch to warrant a refund. It was the weekend and I could not do it. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. Moreover, you can also sell your unused items here. To understand that, you must know that Mercari is not an online shopping website that sells its own goods, but rather an e-commerce marketplace which means it just connects sellers and buyers. Payments are processed on the site, preventing fraud or scamming people through the site. remove the listing and cancel any related transactions up to and including They can have it. I attempted to work with the seller and received no response. Reselling and rehoming unused items both help you declutter your own home, and reduce the amount of waste the planet is choked by. So this was the cancellation policy for buyers, now lets get to know them: Cancellation requests are usually made by buyers but sometimes sellers also have to cancel the order. Mercari will email you a shipping label. Furthermore, Mercari has over 20 million monthly active users. My question is can I sell replica, fake, knock off items as long as my listings clearly state that the item is not authentic? Before you tap List you have to decide on the price you wish to sell the item for. I've actually been contacting them everyday for the last week. Navigate to the Mercari website and click on the Sign-up button. Policies are misleading and they dont follow through with buyer protection. Dont wait and get yourself into my situation. There is absolutely zero customer service absolutely no concern for their customers which are being put in to dangerous situations. So here I am trying to express my issue with my purchase, but Mercari tells me that I can just cancel. Do not be bullied. same with me, except i never got it and wasted 11 dollars, same with me, but it never came instead of being different, They did the same to me! BEWARE BUYERS!!!! nicotine or are associated with tobacco or nicotine usage, Items used for identity theft (such as account credentials, user login call my bank, ask for them to help me in the situation. Their 3 day window is also riddiculous if you complain on a Friday and they dont get back to you. Have you had bad experiences with either? Now we understand how frustrating it can be. trusted seller, item that I want, cheaper than normal but still reasonable; never comes. Gambling, including using this service for raffles and mystery purchases, seller/buyer registration or licenses to be sold. E-cigarettes, e-hookahs, or other vaporizing instruments that contain USPS scans packages at pickup which in turn creates the manifesto and updates tracking info until its delivered. on this subject with an avenue for everyones feedback. All she did was apologize but now I have to wait to cancel my order because she stopped responding and Mercari wont let me cancel until its been 7 days with no tracking updates. Therefore, make sure that your listing details are completely accurate to avoid such incidents. But by clicking the confirmation, that means the seller gets to keep your money WITHOUT shipping your product. Therefore, all transactions or shipments must go through Mercari to keep both parties protected. Regarding buying on MercariI have purchased a number of items (maybe 12?) yep, something is not right. Be creative but dont give false promises. For Mercari, these items include: Illegal items Tobacco product Drugs Alcohol FDA restricted items such as vitamins, diet products, home remedies, and homemade cosmetics (anything ingestible) For more details, visit Mercaris shipping page. I would think it would be on the buyer to know beforehand exactly what type of lens they need. No wonder eBay sellers hate people with PO BOX address. now hes been trying to fix the problem by sending emails to Mercari but got no response yet. Also, you can always Edit it or reactivate it, add or change photos, or the shipping method. Now of course I cant even leave feedback about this seller. Come up. DO NOT EVER buy using this platform. This will be my first-time. Most sites to sell things have account setups that take hours to complete. Thank you for this article. No problem I could probably repurchase if I wanted to (havent yet). Thanks again Benjamin and everyone! I was selling laptops on Mercari, every item has actual photos and very detailed description exactly matches the item. So, to the question is Mercari legit?, the answer is definitely yes. First one arrived and would not power up. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. When comparing Mercari vs eBay vs Poshmark, Mercaris fees fall in the middle. Think again. I am bringing class action, please join in. expanded to provide better communication and context to our users. Something is not right here! Apart from that, accurately describe your item thoroughly in the description and let the shopper know exactly what theyre purchasing. But after the 3rd day of not hearing from a Buyer they will release the funds minus the fees to the seller. The seller dropped off the item to USPS instead of UPS. Now that you know their marketplace guidelines, lets get to know their policies. I contacted the seller about another coach purse and asked to see the handle do to the fact l purchased a another purse with cracked handles . As mentioned, Mercari allows you to sell practically anything that you are able to ship: electronics, clothing, household goods, and so on. . I can not do an offer nor accept one now. Until I proved I had stopped the dispute my account was frozen. They simply issued a credit and well, done! I sold my item within a few hours on ebay. Look at other listings to get an idea of how much a particular item sells in the market, but be careful not to sell your item too cheaply. SELLERS LEAVING EBAY IN DROVES, AFTER 20 YEARS, I Re: SELLERS LEAVING EBAY IN DROVES, AFTER 20 YEARS Re: final value fee includes charge on sales tax! How it works: Mercari charges a flat 10 percent fee, no matter the price of the sale, so for more expensive items, this site can help you earn more on each piece. Describe if there are any drawbacks to your item. What a well organized, completely thorough, tutorial! So that's that. Tip always ask questions and more pictures if needed Once there, theyll scan your QR code, and then print the shipping label and paste it on your package. Mercari should have refunded you I think thats wrong if you asked the questions to the seller of what specific lens it is. The seller did not send the original receipt as promised . Having said that, we are unable to release funds until we can confirm delivery to the buyer I then saw they relisted the same item with a 20% discount. And I do like as seller on Mercari that buyer have 3 days to rate after received item once rate transaction is complete, also Mercari items n shipping fee a lot cheaper compared eBay. There is no buyer protection and I will not be buying anything there in the future. The seller can cancel the order by selecting one of these reasons: However, Mercari may charge you a cancellation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or shipping labels. Replicas are bad for everyone. The correct course of action would be to destroy the bag and throw it in the trash. I provided all the details to Mercari and they didnt further investigate the seller. Otherwise, register and sign in. What this business is doing to its clients! I received synthetic hair today not worth more than $10. However, both sellers and buyers should carefully read their marketplace guidelines and policies as well to prevent other potential issues. Ive read many things about people in the same situation as me. Once you have shipped the item and confirmed the shipment, you must provide a valid tracking number to the buyer within 1-7 business days. So yes they do take the money before you rate the seller. There are many online marketplaces available that allow you to sell (and buy) anything from clothing and accessories to tech and used books, and at times it can be difficult to choose the one(s) you want to work with. vitamins, diet products, muscle enhancers, home remedies and homemade Their philosophy is simple: if you no longer need an item, rather than throwing it away, list it through their app, and make sure it finds a new home, while earning money in the process. Describe the items you are selling in detail. How in the heck could they know if the purse I listed was a "fake" or not? You have four delivery options during the listing process. But they blew it, what a waste. Wont even release funds for items people received. Etsy & Poshmark allowed a person who robbed me to fence my Jewelry there. to create or use drugs, Grow ingredients for drugs (such as seeds for cannabis plants). Hey Jessica, It depends! Mercari selling has quickly become my favorite marketplace due to its streamlined selling process and massive pool of shoppers. My friend tried to list a replica Coach purse and the app would not complete the listing as it's against TOS. Commission. Therefore, you can take two approaches to sell your products on Mercari. Ive stopped buying or selling on Mercari. Although not recommended, a lot of sellers leave the product description blank. They will hold your money until it gets to you. Thank You there was a lot of really good information to make a decision. The story sounds fishy-If youve made a purchase your feedback is just that-yours (so give it, they cant slap your hands) and btw dont be nave use PayPal! But first, lets focus on how to use the Mercari app. Successfully sell Food and Candy on the Mercari App and Website for Small Business Sellers. Mercari steals your shipping insurance money. Then Mercari said it was over their 3 day allowance for returns. The only thing Mercari has to be bothered with is the occasional educated buyer like yourself. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. Thank you! If an item is damaged, disclose this very early on. You have to fill out. Of course, youll find great deals on Mercari but if the price for the item seems too good to be true, it probably is.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-large-mobile-banner-2','ezslot_14',135,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-2-0'); Therefore, you should always avoid buying if you see an item on Mercari selling for an extremely low price than the retail price. Take a look at this quick guide about selling on Mercari. The seller has no control at the delivery level and is not required to refund the seller. 131 of 1948). Both parties should keep some of these commonly prohibited conducts in mind: In the event that you engage in any of these prohibited conducts, your account may be suspended or terminated. And, when Mercari determines that a listing is violating their terms of services, they will give the seller penalties such as cancellation of listings, cancellation of any related transactions, removal of listing privileges, termination, or suspension of an account. 3 days is your opportunity to say something. Items that are known or suspected to be replicas, imitations, or in any way not authentic should not be listed on Mercari . So Im sitting here now thinking what my best option is as far as how to report this so I get reimbursed. Mercari. Can you sell replicas on Mercari? Absolutely zero customer service and they make it very difficult to contact anyone. However, there is no guarantee that the people buying and selling on it are also legitimate which means you must verify the buyer or seller before dealing. What you can sell You can list almost anything that can ship. No in person customer service response. In the event that the seller confirms the shipment but you havent received the tracking details from the seller after 7 days of purchase, you are eligible to immediately cancel your order from your Order Status page. However, the seller will be paid if the return doesnt receive a tracking scan by the buyer within 7 days of approval. I am confident that your site is to get ahold of emails, addresses, phone numbers etc.
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